Shipping policy
1. Order Processing Times
All orders are processed within 1 to 3 business days (excluding weekends and holidays) after receiving your order confirmation email.
You will receive another notification when your order has shipped.
2. Domestic Shipping Rates and Estimates
Flat Rate Shipping: We charge a flat rate of [Insert Amount, e.g., $4.99] for standard shipping to [Insert Country, e.g., United States].
Free Shipping: We offer free standard shipping on orders over [Insert Amount, e.g., $50].
Estimated Delivery: Standard shipping typically takes [Insert Range, e.g., 3 to 7] business days to arrive.
3. International Shipping
We offer international shipping to the following countries: [Insert Countries, or write "Worldwide"].
Shipping charges for your order will be calculated and displayed at checkout.
Customs and Duties: Your order may be subject to import duties and taxes once a shipment reaches your destination country. [Your Store Name] is not responsible for these charges if they are applied and are your responsibility as the customer.
4. How do I check the status of my order?
When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status.
Please allow 48 hours for the tracking information to become available.
5. Refunds, Returns, and Exchanges
We accept returns up to 7 days after delivery, if the item is unused and in its original condition.
We will refund the full order amount minus the shipping costs for the return.
If your order arrives damaged in any way, please email us as soon as possible at [Insert Support Email Address] with your order number and a photo of the item’s condition.